Return Policy

For all issues regarding possible returns please contact us using the link below before sending the items. We will respond with a solution as quickly as we can. We will be in contact via email so please enter your full name as it appears on the order and your correct email address.

http://noctisapparel.bigcartel.com/contact


Returns for clothing/Non Jewelry 

-In order to return or receive a refund you must contact us so we can decide on the proper way to resolve the issue you are having with your merchandise. 

-All merchandise may not be washed or worn.   

-Merchandise must be in the original condition as it was sent.

- Shipping charges including international shipping charges are non refundable. 

-Merchandise must be shipped back to us within 15 days of receiving the order.


Returns on Jewelry

-In order to return or receive a refund you must contact us so we can decide on the proper way to resolve the issue you are having with your merchandise. 

-If you receive your item and it is damaged in anyway a replacement will be issued. If a replacement can not be made a refund will be issued. Damaged items may be required to ship back to us.

-For all damaged jewelry you have 15 days from receiving your item to be eligible for a replacment.